Terms & Conditions

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Effective Date: July 1, 2025

Welcome to House of Chancie, Ent. These Terms & Conditions govern your use of our website ([www.iamchancie.com]) and your purchase of products or services from us. By using our website, you agree to abide by these terms.

You agree to use this site only for lawful purposes and not to engage in any activity that may disrupt or interfere with the functioning of the site.

• All products listed are subject to availability.
   
• We reserve the right to limit the quantity of products we supply.
   
• Prices are in USD and may be changed at any time without prior notice.
   
• We reserve the right to refuse or cancel any order at our sole discretion.
   

We accept [list accepted payment methods] through secure third-party payment gateways. We do not store your credit card or banking information.

• Orders are processed within 5 business days.
   
• Delivery timelines vary depending on location and shipping method selected.
   
• We are not responsible for delays caused by courier services, weather, or other circumstances beyond our control.
   

We want you to love your purchase, but if something isn't right, here’s how to handle it:

• Items must be returned within 14 days of the delivery date.
   

• Returned items must be unworn, unused, and in their original packaging with all tags and labels attached.
   

• Returns are accepted for the following reasons:
   
  • Incorrect or damaged item received
     
  • Defective product
     
  • Wrong size (if applicable)
     
  • Unsatisfactory product (final approval at our discretion)
     

1. Email us at bookiamchancie@yahoo.com with your order number and reason for return.
    
2. Our customer service team will respond within 1–2 business days with return instructions.
    
3. Mail your return to the address provided. Customers are responsible for return shipping unless the item is damaged or incorrect.
    

• Once we receive and inspect your return, we will notify you via email.
   
• Approved refunds will be processed to your original payment method within 7–10 business days.
   
• You will be credited the cost of the item, minus original shipping charges (unless waived for damaged/wrong items).
   

For questions about your return or refund, please contact:

House of Chancie, Ent.
📧 Email: bookiamchancie@yahoo.com
📱 Phone: 404-734-6375

All content, logos, photos, and designs are the exclusive property of House of Chancie, Ent. and are protected by intellectual property laws. You may not reproduce or use them without written permission.

House of Chancie, Ent. is not liable for any indirect, incidental, or consequential damages that may arise from the use or misuse of our products or website.

These Terms shall be governed and interpreted in accordance with the laws of GA/USA, without regard to conflict of law principles.

We reserve the right to update these Terms at any time. Any changes will be posted to this page with a new effective date.